Export Office 365 Mailboxes to PST by eDiscovery PST Export Tool

Anurag | November 10th, 2017 | Office 365, User Management

Office 365 is the most widely and advance utility that is growing in such an enormous way that this gigantic cloud-based would never be able to beat up on any other. Office 365 provides multiple advance tools and features that are used not only for the personal user but adds up to your business end. Storing all the data in the cloud can even affect the user as there are a chance of data loss and leakage of personal data on the web. In case of Office 365, there are a large number of files, emails, calendars events, contacts, applications that are stored and are widely accessible to multiple users who are given the rights. So, in this section, we are covering the advance feature of Office 365 which is eDiscovery PST export tool that will help to export Office 365 mailboxes to PST file format.

The reason to export mailbox from Office 365 to PST using eDiscovery is to not only to protect data loss and but also to access all those files in offline mode. The eDiscovery PST Export tool will help the user to export Office 365 mailboxes to PST so that it is easy for the client to gain the Office 365 data. The user going through method to export emails from Office 365 to PST format using eDiscovery tool need to make sure that their account is a member of Discovery Management Role group. Otherwise, the user needs to add this role to their user account. To activate Role management user need to select permissions, and double-click Discovery Management under admin roles. When the Discovery Management window appears, add then join to the group by clicking on + under Members.

Export Office 365 Mailboxes to PST Using eDiscovery Export Tool

  1. Login to Office 365 and visit Exchange admin center, and then click on Compliance Management. Under eDiscovery system click the New (+) button.

    Step 1 to Export Office 365 Mailboxes to PST

  2. In-Place eDiscovery & Hold window, enter the name and description and then click Next.
    Step 2 to Export Office 365 to PST
  3. Specify the required option according to the search in Mailboxes. Click Next.

    Step 3 to Export Office 365 Mailboxes to PST

  4. Add the filter and provide the particular keywords that need to search and take a backup of them.

    Step 4 to Export Mailboxes from Office 365 to PST

  5. Click the close confirmation message appears.
  6. The search gets listed under in-Place eDiscovery & Hold. After the completion of the search, click Preview search results to view the results. To export the results to a PST file, click the downward arrow (Export to a PST file button).

    Step 6 to Export Office 365 Mailboxes to PST

  7. In eDiscovery PST Export Tool browse the location to export Office 365 to PST file and then click on start.

    Step 7 to Export Office 365 Email to PST

  8. Provide Office 365 credential when prompted.

    Step 8 to Export Office 365 Mailboxes to PST

  9. Finally, access PST file using MS Outlook by adding it to Outlook profile.
    Step 9 to Export Office 365 to PST

Automated Tool

The eDiscovery PST export tool will help the user to export Office 365 mailbox to PST format but the exact data in a mailbox that is to be exported may not be migrated. Moreover, eDiscovery PST export tool not working, hangs, slow, failed or missing is the most common errors that hinders the work using export PST process. So, in that case user need to take help of some software. One of the best tool that is available in the market is SysTools Office 365 Backup tool. The utility will help the user to export Office 365 mailboxes to PST file. So is recommend to use Office 365 Backup software if the user is having a large number of data items in their Office 365 account.


The process to export Office 365 mailbox user needs to go through certain difficult processes one of which is Office 365 eDiscovery PST export tool . In order to get rid of this method and easily get all the Office 365 mailbox to PST file, the user can take help of this software which is much more reliable and convenient to understand.