Export Office 365 Mailbox to PST via eDiscovery PST Export Tool

Anurag | April 7th, 2021 | Office 365, User Management

This is a complete guide with a step-by-step procedure to export Office 365 mailbox to PST via eDiscovery PST export tool as a workaround.

Table of Contents

Requirements to Export Office 365 Mailbox to PST

Office 365 is the most widely and advance utility that is growing in such an enormous way that this gigantic cloud-based would never be able to beat up on any other. But still, there is a chance that a hacker could attack your account data and delete everything.

As we all know that Office 365 doesn’t back up any of the user data in its database, that’s why users have to manually backup data. It will be a good idea to have a backup copy of all the important data on your system for such scenarios.

So, the only manual technique to do that is by using ediscovery mechanism to export Office 365 mailboxes to PST.

What is eDiscovery Tool and Its Needs?

Microsoft eDiscovery export tool is available in Microsoft Exchange Admin Center (EAC). Using eDiscovery for the export process not only protects data loss and but also to access all those files in offline mode.

The eDiscovery PST Export tool will help the user to export data from Office 365 so that it is easy for the client to gain the Office 365 data. The user performing method to export Office 365 mailbox to PST via ediscovery PST export tool needs to make sure that their account is a member of Discovery Management Role group.

Otherwise, the user needs to add this role to their user account. To activate Role management users need to select permissions, and double-click Discovery Management under admin roles. When the Discovery Management window appears, add then join to the group by clicking on + under Members.

Export Office 365 Mailboxes to PST Using eDiscovery Export Tool

  1. Login to Office 365 and visit Exchange admin center, and then click on Compliance Management. Under eDiscovery system click the New (+) button.Step 1 to Export Office 365 Mailboxes to PST
  2. In-Place eDiscovery & Hold window, enter the name and description and then click Next.
    Step 2 to Export Office 365 to PST
  3. Specify the required option according to the search in Mailboxes. Click Next.Step 3 to Export Office 365 Mailboxes to PST
  4. Add the filter and provide the particular keywords that need to search and take a backup of them.Step 4 to Export Mailboxes from Office 365 to PST
  5. Click the close confirmation message appears.
  6. The search gets listed under in-Place eDiscovery & Hold. After the completion of the search, click Preview search results to view the results. To export the results to a PST file, click the downward arrow (Export to a PST file button).Step 6 to Export Office 365 Mailboxes to PST
  7. In eDiscovery PST Export Tool browse the location to export Office 365 to PST file and then click on start.Step 7 to Export Office 365 Email to PST
  8. Provide Office 365 credential when prompted.Step 8 to Export Office 365 Mailboxes to PST
  9. Finally, access PST file using MS Outlook by adding it to Outlook profile.
    Step 9 to Export Office 365 to PST

Limitation of eDiscovery Export Tool

The eDiscovery PST export tool will help the user to export Office 365 mailbox to PST format but the exact data in a mailbox that is to be exported may not be migrated. Moreover, the eDiscovery PST export tool stuck calculating, hangs, slow, failed, or missing is the most common errors that hinders the work using export PST process. So, to solve this problem, it is recommend to use automated for the export process.

Use Automated Tool to Export PST File from Office 365 Easily

In case the user finds any trouble with the working of the eDiscovery method, then the user can take the help of an automated tool like the Office 365 Export tool. This utility will help Office 365 users to quickly export multiple Office 365 mailboxes into PST files simultaneously. It can also export Office 365 shared mailboxes & archive folders into PST file format. Following are the prominent features provided by the tool during the export process:

  • Exports emails, contacts, calendars, task, archive folders
  • Category and date filters for selective data export
  • Increment feature to skip already exported data in the last attempt
  • Export Office 365 shared mailboxes using Admin account
  • Maintains folder hierarchy of Office 365 mailbox during the export process
  • Split PST option to export small size Outlook PST files

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Quick Steps to Export Office 365 to PST are: 

  • Step 1: Download and Launch the tool 
  • Step 2: Login into tool via Admin account and password
  • Step 3: Select the Office 365 account to export 
  • Step 4: Choose the email format as PST and select category
  • Step 5: Browse location export Office 365 mailboxes and Start 

Elaborated Steps to Export Office 365 Mailboxes to PST Format

1. Launch Office 365 Export tool on your machine.

2. Choose the login option ‘Is Admin’ to export multiple user account data.

3. Select the Office 365 account of users for backup.

4. Choose the Category of data export and Apply filters.

5. Browse destination location for exported data and click on Start button.


The process to export Office 365 mailbox to pst via ediscovery pst export tool, a user needs to go through certain difficult processes that are not easy for every user. For such Office 365 users, we have also recommended a fast and reliable tool for exporting a PST file from Office 365 account. The software is more reliable and convenient to understand than eDiscovery wizard to download PST files from Office 365 effortlessly.

Frequently Asked Queries

Q. Is the alternative of eDiscovery Export Tool safe to use?

A. Yes, this is considered as the best alternative of eDiscovery utility. It is tried and tested tool and recommended by many experts.

Q. Is there any limitation imposed by this application?

A. No, this is user-friendly software and it does not impose any mailbox size limitation.

Q. I find eDiscovery utility complex to use. Can I use the alternative tool on my system?

A. Yes, the third-party tool is specially designed for users who are not technically sound to assist them to export Office 365 mailbox to PST without any difficulty.