How to Automatically Forward Emails in Outlook 365? Different Ways Explained

Email Forwarding in Outlook

Published By Mohit Jha
Anuraag Singh
Approved By Anuraag Singh
Published On December 16th, 2022
Reading Time 6 Minutes Reading

The following blog lets users learn how to automatically forward emails in Outlook / Office 365 to other external accounts or in other words, how to configure email forwarding settings, how to disable email forwarding, and much more.

Nowadays, many organizations prefer to subscribe to Office 365 for using Office applications on the cloud platform. Office 365 is equipped with a number of features, which makes the user inclined toward it. Each account is associated with an emailing feature, which helps in easy mail transfer between the users. Office 365 provides a special feature “Email Forwarding” which allows you to automatically forward emails from Office 365 to any email service. Users can easily configure the mailbox to forward emails by using the in-built feature of Office 365.

Some of the scenarios where the mail forwarding feature is advantageous to the users are:

  • Email Sharing – The user can use the mail forwarding option to Office 365 forward emails automatically to a particular team leader or the admin of the organization.
  • Email Backup – Users can forward their emails from OWA to any other email account, which can be used to keep track of all the emails and can be used as a backup in case of adverse situations or inaccessibility to the Office 365 account.

Steps to Enable/ Set Microsoft Email Forwarding in Office 365

The email forwarding feature facilitates automatically forwarding emails from Office 365 to another recipient. The recipient will be able to see the actual sender of the message, and who has sent the original message.

The following steps demonstrate how to set up email forwarding in Office 365:

  1. Log in to the Outlook Web app.
  2. Select the Mail option from the app launcher.

  3. Select Settings → Options and choose one of the following options:
    Accounts → Connected Accounts
    Mail → Accounts → Forwarding
  4. Depending upon the options, configure mail forwarding in the manner to learn how to automatically forward emails in Outlook 365:
    -Under the Forwarding option, enter the email address to whom the emails need to be forwarded automatically. Check or uncheck Keep Copy of Messages, according to the requirement.
    -Under the Start Forwarding option, enter the email address of the recipient for configuring email forwarding. Check or uncheck the Keep Copy of Messages, depending on the requirement.

How to Automatically Forward Emails in Outlook 365? Things You Should Know

  1. The Connected Account option should be used when the user needs to deliver emails from his other account directly into Outlook Web App. However, the Forwarding option should be used, when a user wants to forward the emails from Outlook Web App to some other email account.
  2. If the user has chosen an option to keep copies of forwarded emails, then care must be taken that forwarded emails copy do not exceed the mailbox limit. If the limit is exceeded, then Office 365 would not be able to forward any new message.

How to Remove/ Disable Email Forwarding in Office 365?

The user might feel the necessity to stop the email forwarding automatically in Outlook 365. In that case, we can disable/ turn off email forwarding.

Follow the below steps to disable email forwarding in Office 365:

  1. Log in to the Outlook Web app.
  2. Select the Mail option from the app launcher.
  3. Under the settings option, choose any of the following:
    -Options → Accounts → Forwarding
    -Mail → Accounts → Forwarding
  4. Click on the Stop Forwarding button.

The configured recipient will no longer be able to receive the automatically forwarded emails from your mailbox.

Also Read: How to Move Office 365 Mailbox to Another User Account?

How to Automatically Forward Emails in Outlook 365 by Changing Forwarding Settings?

The users can change the email forwarding settings in Office 365 according to their requirements. The user may bring the following changes in the mail forwarding process:

  1. Change the email address of the recipient
  2. Change the settings for keeping email copy

You must carry out the following settings to change the forwarding settings for Office 365 Forward Emails:

  1. Sign in to Office 365 web app.
  2. Select Mail options from the app launcher.
  3. Select Settings → Options from the top of the page.
  4. Choose one of the following options:
    Account → Forwarding
    Mail → Accounts → Forwarding
  5. Under the prompt box, the user can change the email settings in the following ways:
    -To change the email address of the recipient, edit the email address in the Forwarding my email option.
    -To change the option for keeping email copy, choose the check box accordingly.
  6. Click on Save to make the changes.

You might find it helpful: How to Download Emails from Outlook Web App?

Alternative for Office 365 Email Forwarding

This solution is apt if you are looking for an alternative solution for the query – How to Automatically Forward emails in Outlook 365?

 If you are forwarding these emails to transfer all the source mailbox data to the destination account, then you should use a professional tool like SysTools Office 365 Migration Tool. It can greatly save you time and effort in moving the data in the minimum time possible. You can also avail yourself of the free trial version of this tool. Just download the tool and get a trail activation key from the below link.

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Alternative Steps to Avoid Office 365 Forward Emails Automatically

Step 1. Download and install the tool from the given link. Select source and destination as Microsoft Office 365.

Step 2. Select the required mailbox data items to migrate and apply the date filter if you want to migrate data selectively.

Step 3. Provide the source and destination Office 365 admin account credentials to log in to the software. Validate the required software permissions by clicking on the validate button to avoid email forwarding in Office 365.

Step 4. Create user mapping for bulk data transfer between the source and destination user accounts.

Step 5. Validate the required permissions and click on the start migration button.


The motive of this blog is to make users understand the very useful feature of Office 365 i.e. mail forwarding feature to forward emails automatically to a particular email account and introduce the user to some methods on how to automatically forward emails in Outlook. We learned how to configure the email forwarding settings(how to automatically forward emails from Office 365), how to change the settings & also how to stop/ remove email forwarding.