Why Are Old Emails Not Showing in Outlook? The secret of Missing Mails

Aldrich Calvin | June 7th, 2022 | outlook

Are you confused about why are old emails not showing in Outlook? This problem is quite common among Outlook users. It may arise due to various reasons like insufficient technical knowledge, backend errors, default settings, or file deletion. There are a couple of ways to prevent such events in our Outlook accounts.

Furthermore, if you’re files are already gone permanently, we have a solution to recover those Outlook missing mails. If your Outlook inbox emails are missing, deleted, or not showing then read the entire guide to the end. By the end of this blog, you’ll be able to decide the next step that you need to take.

Why Are My Outlook Emails Not Showing Up in My Inbox?

The most common reason we as experts experience is the View Settings misconfiguration. As per the cases that we experienced in a lot of users’ cases, the major issue is the default settings of view settings in Outlook.

Let’s simply correct the issues of this cause & hopefully your issue will be resolved within seconds. Just carefully follow the steps mentioned below in this blog.

  1. Launch the Outlook application & then Go to the View tab.
  2. Click on the View Settings button here.
  3. In the Advanced View Settings prompt screen, Click Reset Current View option.
  4. Click on the Ok button to save these settings.

View Settings

If the issue of missing Outlook emails was arising due to default view settings, you can simply fix the issue by following the above steps.

Why Are Old Emails Not Showing in Outlook? – Cache Settings Issue

After the view settings, another possible issue can be the Cache Settings misconfiguration. In the cases where users have IMAP or MAPI accounts,  their emails get downloaded from the live mailbox to their local system. In a majority of the systems, Outlook retains the emails for just one year.

Evidently, it means in your system only the emails within the last one year will be stored. Moreover, to make changes to these settings, follow the below steps. This way users can counter their query “why are my Outlook emails not showing up in my inbox” easily.

  1. Open Outlook >> Go to File >> Click on the Account Settings option.
  2. In the Account Settings window, Select your Email >> Click the Change button.
  3. In Download email for the past, Pull the Slider to the maximum Right possible.
  4. Click on the Next button.
  5. In the end, Click on the Done button.

Cache Settings

After this step, Outlook will automatically download all of the emails to your local system.

Can Oversized PST Files Cause an Error | Why & How

Solve the issue of why are my Outlook emails not showing up in my inbox with this simple trick. It’s not necessary that your settings are misconfigured every time. In several cases, the problem can be very small but frustrating.

Similarly, here the PST file size can be that reason. A PST file has a total of 50 Gb of size limit. When a PST file exceeds the 50 Gb of size limit or comes very close to that, it may start getting issues. Problems like receiving new emails or disappearing old emails.

Follow the below steps to rectify this problem safely.

  1. Delete the Unnecessary Data files from the Deleted Items folder.
  2. Go to File >> Click the Account setting option >> Open the Data Files tab.
  3. Select Mailbox File option >> Click on the Settings button.
  4. Click on the Compact Now button & then Hit the Ok button.

Compact Now Feature

Users can also Go to Files >> Tools >> Mailbox Clean Up option to clean their files.

Learn Why Are Old Emails Not Showing in Outlook – Deletion or More

Another major reason your old emails are missing from your Outlook can be file corruption or deletion. In case of file corruption or deletion, users definitely lose their files. This is when the situation gets serious. That is because without the right technical knowledge & skills you can not get your permanently deleted files back.

There are various reasons for File corruption & deletion as follows:

  • Accidental File Deletion
  • Sudden Power Outage
  • Virus or Cyber Threats
  • Malware or Ransomware Attack
  • Hard drive Crashing or Bad Sectors
  • Windows or Outlook Crashing Issues.

The Modern Approach Including The Automated Tool

Now there is no accurate way to get back the permanently deleted emails manually. However, if look at the modern methods, we have automated tools that can easily solve this issue of why are old emails not showing in Outlook.

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If you want to know how to recover deleted data from Outlook then download this utility & follow the steps mentioned below to get back all of your crucial & sensitive lost emails.

Step-1. Click on the Add File button to add the PST files with missing emails.


Step-2. Select Quick Scan for instance. You can also select the Advanced Scan option.

step-2 why are my Outlook emails not showing up in my inbox

Step-3. Deleted Files will be shown in Red color. Select the Files you need.


Step-4. Browse the Destination Folder path & then Select the Format of the resultant file.


Step-5. Finally, users need to Click on the Export button to get the missing files back.

step-5 why are old emails not showing in Outlook

Automated Tool for Mac OS

If you are not using Outlook on the Windows system. Don’t worry, This automated tool is available for both Windows & Mac OS. You download the Mac version of this tool also & execute the same procedure with ease. This way, users don’t need to remain confused about why are my Outlook emails not showing up in my inbox. You can also get your missing emails back.

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Plus Points of This Out of The Box Solution

There are various advantages of using the automated tool. These benefits are not present in the impractical solutions present in the market. This is why even Microsoft MVPs & other IT experts recommend this utility to users all around the world.

  • Ability to counter query ”why are old emails not showing in Outlook” in the least possible time due to advanced filters.
  • The automated tool can recover files from PST/BAK files & can provide results in .pst, .eml, .msg, .pdf, .html or in Office 365 format.
  • This tool is capable to recover password-protected & SMIME or OpenPGP encrypted data files with ease.
  • It supports all Outlook versions along with Windows 11 (64Bit) & the other below versions available.
  • If your files aren’t deleted but corrupted & you want to repair damaged Outlook PST file, this tool can do that too.

In A Nutshell

Finally, after learning various many reasons that cause missing emails in Outlook, we know the solutions. Now we can easily leave all our worries as we know solutions to each & every cause. However, users must acknowledge that the deletion or corruption of PST files is the most serious situation. Hence, it should be handled in a smart way.

Subsequently, the automated tool mentioned above works well to get back your missing Outlook emails. This is the best way to counter the query “why are old emails not showing in outlook” without any hassles. In addition, now users can prevent such scenarios of missing Outlook emails.