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How to Turn Off Suggested Replies in Outlook 365 – Steps Discussed in Detail

  Aldrich Calvin
Aldrich Calvin
Published: May 23rd, 2024 • 5 Min Read
Outlook has a feature built into it that allows users to automatically get suggested replies to emails they receive. This proves to be very useful when users need to quickly reply to yes and no type questions. However, some users do not prefer this feature and want to disable it. In this article, we discuss in detail how to turn off suggested replies in Outlook 365. 

How does Outlook Suggest Replies Work?

Microsoft’s Artificial Intelligence technology analyses the body of the email that you receive. Based on this analysis it shows you a set of replies that you can make to these emails. in this article we will discuss how to turn off suggested replies in Outlook?

The main idea behind this is to improve the users’ productivity and speed up their workflow. You can click on the predetermined replies to quickly insert it and then send it to the desired location. This enables users to spend as little time replying to emails. Users can also click on the suggested texts for the body of their email and then supplement their own words. 

Suggested replies do not only help you by suggesting words. For example, If you receive a mail asking you to schedule a meeting at a certain date and time, The AI will automatically show you a button to schedule a meeting at that date and time on Microsoft Teams. Over time the AI learns your choices and becomes smarter and more accurate, hence making your workflow simpler. 

What is the Availability of This Feature?

The suggested replies feature is available on the following versions of Outlook: 

  1. Outlook for Microsoft 365.
  2. Outlook 2016.
  3. Outlook 2019.
  4. Outlook 2021.
  5. Outlook web.
  6. Outlook available on Android.
  7. Outlook available on IOS. 
Also read: Why Are Old Emails Not Showing in Outlook? The Secret of Missing Mails

How to Turn Off Suggested Replies for Outlook on Windows?

  1. Click the File tab.
  2. Click on the options button available on the left menu.
  3. In the Options window that appears, click on the Mail tab in the left menu.
  4. Uncheck the Show suggested replies checkbox. 
  5. Click OK to close the window and apply the changes. 

Steps to Disable Suggested Replies for Outlook on the Web?

  1. Launch any browser and visit the Outlook website. 
  2. Click the Settings option available at the top-right corner of the screen. 
  3. Click on View All Outlook Settings which can be seen at the bottom of the screen. 
  4. Choose the Email option on the sidebar of the settings page. 
  5. On the middle bar that appears, choose the Compose and Reply option. 
  6. Go to the Suggested Replies section by scrolling down. 
  7. Uncheck the box below the Show Suggested Replies option. 
  8. Click the save button to apply the changes. 

How to Turn Off Suggested Replies in Outlook for Mobile?

  1. First, tap on the Outlook app on your phone to launch it.
  2. Tap on your profile picture at the top-left corner of your screen. 
  3. Tap on the settings icon available at the bottom of the screen. 
  4. Tap the email account in the email accounts group tab, for which you want to disable suggested replies.
  5. Scroll down to the account settings. 
  6. Turn off the toggle next to suggested replies. 

By following the above steps we can easily turn off the suggested replies in both the Outlook desktop and Web applications as well as mobile devices. Now we will discuss the working, benefits, and drawbacks of suggested replies. By turning off the suggestions you can  ensure that you draft your replies accordingly.

What are the Benefits of the Suggested Replies Feature?

Following are the benefits of using the Suggested Replies feature in Outlook:

  1. Suggested replies help you in quickly replying to emails that require common responses such as yes/no questions.
  2. It helps you to save your time and improves your workflow. 
  3. It increases your efficiency while replying to emails. 
  4. If quick replies prove to be distracting for you, you can disable them. 

What are the Drawbacks of Suggested Replies Feature in Outlook?

Following are the drawbacks of using quick replying to emails in Outlook: 

  1. You will often not see apt suggestions for your emails due to a lack of customisation. 
  2. The replies can be confusing due to the generic responses it suggests. 
  3. It can cause miscommunication if you send the mail accidentally without customising it according to your needs. 

How to Use Suggested Replies Feature in Outlook?

If you decide to use the quick replies feature, but don’t know how to, you can follow the steps given below to do so. 

  1. Open Microsoft Outlook on your PC or mobile device. 
  2. In your Inbox, open up any mail that you need to reply to. 
  3. Depending on the web or mobile application you’re using, suggested replies will appear at the top or the bottom of the screen. 
  4. Microsoft Outlook will create a new draft of the email by using the quick replies you select. 
  5. Edit or review the new draft that was created and after verifying everything in the email, you can now send it. 
Also read: How do I Send an Encrypted Email in Outlook

Conclusion

Outlook users can view suggested email responses using suggested replies. This functionality saves users time by responding to emails in a yes-or-no manner promptly. Despite its usefulness, this function occasionally causes distraction. It works well for emails that require very short responses. However, some users do not prefer this feature and want to disable it. In this article, we have discussed how to turn off suggested replies in outlook 365

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