Microsoft Teams offers various facilities such as hosting meetings, application integration, video conference & chat that allow users to experience a collaborative work environment. But, suddenly, one day, you opened Teams and found out that the Microsoft Teams chat disappeared from the channels.
Well, it must be frustrating and your reaction to the same is understandable. And, frankly, many Office 365 users are facing the same issue.
Let’s have a look at one of the user queries.
“Today, I updated my Windows with the latest version then rebooted my laptop. And what I am seeing after opening my MS Teams chat? The entire chat history of the channels that I created is missing. Don’t know what to do and why it happened. ”
And, after reading such types of queries, it is clear that it’s not some random problem since a lot of users are encountering the same.
So, we did some research and came up with this article to address the problem & provide you with some effective solutions.
Let’s get started with our topic.
Chats are a really convenient way for sharing files, attachments, links, etc. And, the emojis & GIFs make it more interesting to use MS Teams chat.
Anyway, the issue here is genuinely serious. Cause if you are not able to see your past messages then that means the important files and links shared are invisible to you.
But, how can it happen?
Well, your poor internet connection might be causing a problem. Or, a huge number of chat messages might be slowing down your application to load the previous messages.
Whatever may be the reason, you can try the below solutions to get your chat conversations back to their place.
However, even after following the above solutions, sometimes users aren’t able to overcome the issues entirely.
In such cases, you can directly opt for the one-stop professional solution to migrate your Teams chats to another tenant using trusted software like Microsoft Teams Migration Tool.
In this way, you will be able to migrate the entire channel conversation with its timestamp and folder structure.
There are numerous things you can do with the help of the software. Such as,
Let’s go through the working procedure of the tool, however, before the migration process, you can also go through the Microsoft Teams migration checklist for an error-free migration.
It’s a very unusual situation to not be able to see your important MS Teams chats. Microsoft is working on its end to solve the ‘Microsoft Teams chat disappeared’ issue. But, the only problem is when it will come up with a full-proof solution.
So, meanwhile, you can try the above-mentioned solutions to recover your chats. And, if you want to go by expert recommendation, then migrate your Teams data using the tried and tested above-mentioned software.