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How to Export Rackspace Email to PST Effectively? [Solved]

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Published By Siddharth Sharma
Anuraag Singh
Approved By Anuraag Singh
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Published On January 18th, 2024

The query on how to export Rackspace email to PST is not new. Thousands of Rackspace users have already made the change by opting out of the service. In this blog, we will explain why there is such a trend and how can you pull your Rackspace data out.

Let us first understand why it is becoming necessary for users to take a backup of their important files and folders from Rackspace.

Reasons to Export Rackspace Email to PST

Emails are a vital part of today’s communication system to make business operations smooth and steady. But somewhere, it is also becoming a source of risk. As you know, Rackspace is an email client that provides webmail hosting services to businesses and stores their emails in the cloud. Despite these, why are users searching for solutions for how to export Rackspace email to PST?

Look at the reasons mentioned below:

  1. Preparing for a Migration: A complete data transfer of Rackspace emails to Office 365 data might be around the corner for an organization. One of the early steps is to make a backup of currently existing data. The best way to do it is to take out an export in PST format.
  2. Breaking out of Confined Storage: The volume of emails sent and received by an average business is massive. However, the strict 25 GB limit of Rackpsce is not at all sufficient to handle such large loads of emails. Moreover, many wish to get out of the cycle of continuous shuffling and deleting old emails daily. That’s why companies take out their entire email data at once and leave Rackspace forever. This allows them to move into better storage provisions like Office 365.
  3. Slow and Old Email Service: Another area where Rackspace is no longer at par with its peers is the UI. With the same old and inefficient UI it looks like a relic of the past. Not to mention it also does not provide any new technologies like AI which are present in Microsoft’s suite of products.  
  4. Security Concerns: Recently, Rackspace confirmed a ransomware attack that impacted its email services. Although the cloud service labeled it as an isolated incident, it raised significant concerns from a user’s perspective. Many organizations faced difficulties accessing their Rackspace data, highlighting potential security issues. Consequently, users prioritize securing important emails by considering backups.

If you are in a hurry

Use Quick Steps to Export Rackspace Email to PST

Download the Expert’s Recommended IMAP Backup Tool and follow the instructions.

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1. Download and install the software
2. Choose the Hostname & Enter credentials
3. Apply necessary advanced filters
4. Press the Start Migration button to export.

Manual Method to Export Rackspace Email to PST

This is the method which is given by Rackspace itself. This is only applicable when you have less number of email files to export. Below are the steps you need to follow if you want to go with this method.

Step 1. First, sign in to the archive manager.
Step 2. On the left side of the dashboard, click on the searches.
Step 3. Then, find the search name that you have to export and Run.
Step 4. Select the checkboxes of emails you want to export and click the Export option.
Step 5. Click on Next to confirm how many emails you want to export
Step 6. Select the file format as PST.
Step 7. Provide an Export name, then mark the box to receive a notification when the export is ready.
Step-8. Now click on the Request Export option.
Step-9. Click the Export tab to start the downloading process.
Step-10. Lastly, find your export search and click on Download.

Done! After performing these steps your data will be exported to PST file format. However, it has some limitations as well. Let us also know about those certain restrictions while you opt for the manual method to export Rackspace email to PST.

Also Read- Learn to Migrate from Rackspace to Office 365 in a Few Simple Steps

Limitations of the Inbuilt Approach By Rackspace

1. Firstly, it is only available to users with Admin, Compliance, or Search Admin privileges.

2. You can export search results with a maximum of 20GB size or 30K results.
3. Furthermore, if you want to bulk export Rackspace email to PST while using its inbuilt method, you have to pay $9 per GB of PST files.
So, in short, if you have more data then it’s gonna be a longer and more time-consuming method.
4. The biggest problem with this method is that you can only export less number of Rackspace emails. If you are willing to export the ‘n’ number of emails then you need to go for the advanced method.

So, Let us discuss this advanced software in detail which definitely would be your one-shot solution of how to export Rackspace email to PST in different file formats.

Quickest Way To Export Rackspace Email to PST By Using Advanced Method

This method is completely automated as it is specially designed to export multiple Rackspace emails in different file formats. So, in order to export from Rackspace use the expert’s suggestion IMAP Backup Tool for quick results.

Further, you will be provided with various Data filtering options as well which can allow you to take the selective backup of IMAP mailbox data on Mac OS. secondly, with the Incremental Backup option, you can skip the already downloaded emails and only save the newly arrived ones in PST file format. So, when searching for a solution for how to export Rackspace email to PST, you can easily opt for this advanced method with lots of eye-catching inbuilt features.

Note: This tool supports macOS and the users who are running with the latest macOS can also follow the given steps below.”

So, without further ado, let’s get familiar with the step-by-step guide to this advanced method.

Detailed Steps to Use the Utility

Step 1. Run the software on your Mac Device.

Launch the Tool

Step 2. Choose IMAP Hostname Rackspace.
Scroll to Select IMAP host

Step 3. Next, provide the accurate credentials, and after that, the Software automatically fills the IMAP Server and Port No.
Type in Credentials

Step 4. On the next screen, you will see different file formats. Choose the desirable format in which you want to export Rackspace email to PST.
select PST

Additionally, below that, you can see advanced settings. Select the “Delete After Download” option and “Incremental Backup”

Step 5. Finally, click on Start Backup to begin the process of export.
Start Backup

And we are done after performing these steps. You will find all selected email files are exported from the Rackspace email client to your desired destination.

Final Say

Users now have a complete understanding of how to export Rackspace email to PST in a variety of ways. We gave instructions on how to manually process your Rackspace emails but also cautioned them against it. As an alternative to the error-prone manual export, we gave a tutorial on advanced software as well.
Moreover, it is not farfetched to say that Rackspace has not lived up to its expectations. So if we put two and two together, the service may be absorbed by a competitor or shut down altogether. That’s why it is a smart idea to bring your emails to a more secure platform like PST.

Next read-Export Roundcube Emails to Local Computer without Data Loss

Frequently Asked Questions

Q. Can Rackspace export mailbox to PST on its own?
Ans. No, but you can try out the following:

  • Open Rackspace archive manager.
  • Select “Searches” from left side of the dashboard.
  • Find and run your custom search.
  • Select emails to export, then press “Export.”
  • Confirm email number > pick PST as the file format
  • Give export a name > trigger notifications > and start the export.

This might not work for the majority of cases, but for that, we have the automated utility, as explained earlier.

What are the best practices to export Rackspace email to PST format?

  • Inform stakeholders, including users, about the change.
  • Perform user-level deletions on-site before starting export.
  • Use the professional tool for the best results.