Restore Missing Folder in Outlook 2016, 2013, 2010, 2007 PST File

Outlook PST folder missing

Anurag | Modified: July 11, 2018 | General | 4 Minutes Reading

Has it ever happened to you that you cannot find a folder in your Outlook 2010? Yes, we are talking about an entire folder is missing. It is not uncommon that people accidentally delete Outlook PST folders. This post will talk about what to do in the situation when Outlook PST folder missing. Three methods of PST folder recovery will be discussed here. Before beginning the conversation about missing folders in Outlook 2007, 2010, 2013 and 2016, we will go through a user query.

“Outlook 2010 has been my email client for last few years. I have not had any trouble using it in all these days. Last week, I noticed that a folder is missing from Outlook. I find it quite odd but now feeling helpless after losing all emails of that folder. It is possible that my nephew has accidentally deleted the folder. Can anyone suggest me a way out from this situation? I am eagerly looking for a method to restore my Outlook PST file missing folders. I will be ever grateful.”

“I have many unread emails folder that is missing in Outlook 2013. Two days back, I saw my Inbox on my work account with many emails but as I came back to work. I was not able to get any of emails. I have unread emails folder missing in Outlook 2013 account. Any Suggestions for getting Outlook 2013 PST folders missing ?”

How to Recover Outlook PST Folder Missing

There are a number of ways to retrieve the missing folder in Outlook 2016, 2013, 2010 and 2007. The methods mainly depend upon the location of the deleted items. Once something gets deleted from Outlook, it goes straight to Deleted Items folder. If the missing item is not there, users can check the Recoverable Items folder. Here are the techniques to retrieve the Outlook PST file missing folders.

Method 1: Manually Recover Missing PST Folder from Deleted Items folder

  •  Open Outlook 2010 and click on Deleted Items to recover Outlook PST missing folder.
  • If you find the missing item there, select it and do following:
  1. To restore it to Inbox, right-click and select Move >> Other Folder >> Inbox and click OK.
  2. To restore it to the calendar, right-click and select Move >> Other Folder >> Calendar and click OK to get Outlook PST  file folder missing.
  3. To recover a contact, right-click and select Move >> Other Folder>> Contact and click OK.
  4. To retrieve a task, right-click and select Move >> Other Folder>> Tasks and click OK.

Your deleted or missing item will get restored to your chosen folder and all unread emails folder missing in Outlook would be back.

Method 2: Restore Outlook PST Missing Folders if Located in Recoverable Items folder

If the missing folder cannot be located in Deleted Items folder, it may have been hard deleted. Then you have to look for it in Recoverable Items folder.

a) Go to Outlook email folder and click on Deleted Items.
b) Make sure you have selected the Home tab. Now, click on Recover Deleted Items From Server.
c) See if you can find the missing folder. If found, select it and click on Restore Selected Items radio button. Then click OK to restore all Outlook items from this folder.

Note: Sometimes, Outlook folder missing option is grayed out or absent in your Outlook window. The reasons are-

  • Your Outlook may be in an offline mode that why Outlook PST folder missing.
  • You might not be using Exchange Account that causes missing folder in Outlook 2007 / 2010.

Try to fix these issues and the option recover deleted items from the server will appear which means Outlook PST missing folder would be back.

Suggestion For Fighting Problem like – Outlook PST Folder Missing

The method is quite easy and you would easily recover the Outlook PST file missing folders and all unread emails folder missing in Outlook. But to fight back with these problems you can use Outlook to Office 365 Migration that can help you to backup PST to cloud. The whole industry is moving towards cloud so it better to have a regular backup of Outlook data.


It is possible that an entire PST folder has gone missing from your MS Outlook mailbox. In such a situation when your unread emails folder missing from Outlook, users should not panic but start implementing techniques to recover missing Outlook PST file folders. They can take help of the methods mentioned in this post during Outlook PST folder missing. Users can apply the method of their choice to recover the deleted folder. As the first two methods do not guarantee success, users should choose the suggestion part to backup PST to Office 365 regularly so that Outlook .pst folder disappeared problem can be cut.